Refund policy

We want you to be happy with your 18 Co. hat. If something isn't right, email us at 18cogolf@gmail.com and we'll help.

30-day returns. You may return a hat within 30 days of delivery for a refund. To be eligible, the hat must be unworn, unwashed, and in the same condition you received it, with its original tags, packaging, and magnetic ball marker.

How to start a return. Email 18cogolf@gmail.com with your order number and the item you'd like to return. We'll reply with return instructions and the return address. Items sent back without first contacting us may not be accepted.

Return shipping. The customer pays return shipping unless the item arrived damaged, defective, or incorrect. We recommend a trackable shipping service, as we can't be responsible for returns lost in transit.

Refunds. Once we receive and inspect your return, we'll email you to confirm whether the refund is approved. Approved refunds are issued to your original payment method. Your bank or card issuer may take several business days to post the refund.

Damaged, defective, or incorrect items. Please email us within 7 days of delivery with your order number and photos of the issue, and we will replace the item or refund you, including shipping.

Exceptions. Gift cards are not returnable.

18 Co., 127 Wild Hickory Circle, Easley, SC 29642, United States · 18cogolf@gmail.com · (864) 434-1537